A-Leads provides 24/7 live support to ensure you never get stuck. Whether you have questions about your account, credits, exports, or integrations, help is always just a click or call away.
🔹 Live Chat (Fastest Option)
- Available directly in your A-Leads Dashboard.
- Steps to use:
- Log into your A-Leads account.
- Click the chat icon at the bottom right corner.
- Type your question or describe your issue.
- A support agent will respond in real-time.
- Perfect for:
- Quick troubleshooting
- Export or integration questions
- Credit or account issues
🔹 Phone Support
- Available 24/7 for urgent or detailed inquiries.
- Steps to call:
- Find the Support Phone Number in your dashboard or account settings.
- Dial and follow the prompts to connect with an agent.
- Ideal for:
- Billing or subscription questions
- Live walkthroughs for integrations
- Complex troubleshooting
🔹 Email Support (Optional)
- You can also reach support via support@a-leads.com (or your dedicated contact email).
- Provide:
- Your account email
- Description of the issue
- Screenshots if applicable
- Response time: Usually within a few hours, faster for live chat or phone.
🔹 Tips for Faster Resolution
- Include account info, plan type, and any export/search IDs in your message.
- Be clear about the specific problem, e.g., “Export missing phone numbers” or “Free credits not applied.”
- If possible, attach screenshots or files to illustrate the issue.
✅ Bottom Line: A-Leads’ support team is available around the clock to keep your outbound campaigns running smoothly. For urgent issues, live chat or phone is the fastest way to get help.
